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Customer Care (Customer Facilitation Centre)While the Bank is taking utmost care in rendering the best service at all the areas of Banking to the satisfaction of the customers, in the event there is any grievance, the customer is advised to approach the concerned branch manager, who is fully authorised to redress the grievance at the branch itself. CUSTOMERS' GRIEVANCE REDRESSAL CELLThe authority to redress the grievances is as under:
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